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Please note we are experiencing extremely high email and call volumes and are working on fulfilling orders as fast as possible. 

Terms & Conditions

Terms & Conditions

Please read and examine closely the following terms and conditions carefully before placing your order. When you place an order you will be bound by our terms and conditions of sale. If you don’t agree, please do not proceed with your order. This site is provided as a service to our customers. Please review the following terms and conditions of use, which govern your use of the Web site, hereinafter referred to as the “Agreement”. The services that Mr Sanitiser provides to you, the User, is subject to the following Agreement. We reserve the right to update or modify this Agreement at any time without prior notice to the User. For this reason, we encourage you, the User, to review the Agreement whenever you use the Site. The most current version of the Agreement can be reviewed by clicking on the “Terms and Conditions” section of the Mr Sanitiser website and we recommend reviewing the Agreement whenever you use the Site. If you do not agree to these terms, please do not use the Site.

Placement of Order

  • The Buyer orders the Goods from the Seller in writing.
  • Each order must specify:
    • The date of the placement of the order; and
    • The quantity and description of the Goods ordered; and
    • A preferred delivery date for the Goods (Delivery Date).
  • The Goods will be delivered to the Delivery Address.
  • An order may only be varied as agreed in writing between the Buyer and the Seller. The Seller reserves its right to increase the price in relation to a varied order.

Delivery of orders

The Seller will use its best endeavours to deliver each order to the Delivery Address between the hours of 9 am to 5 pm on any day Monday to Friday (other than public holidays) at a time agreed by the Seller and Buyer.

Payment

  • Unless stated otherwise, the Price is exclusive of GST.
  • The Buyer must pay the Price, plus the requisite GST, in relation to each order to the Seller at the time of checkout unless otherwise agreed between the buyer and seller in writing prior.
  • The Buyer must pay the Price by electronic funds transfer to the Seller’s nominated bank account, notified to the Buyer in writing.
  • The Buyer must pay interest on any outstanding amount not paid by the Payment Due Date. Interest will be calculated on the basis of the Reserve Bank of Australia interest rate as published from time to time plus 10%. Interest will accrue daily from the Payment Due Date until the outstanding amount is paid in full.

Warranty

The seller warrants the quality of the goods for the period advertised per product. The Seller’s warranty is void if the Buyer misuses the Goods or does not follow the instructions provided by the Seller for the use of the Goods. Buyer must raise a query in relation to goods defective at the time of delivery immediately, within 24 hours and are required to take photos and provide to seller. If the Seller does not accept that Goods are defective, then the parties will use all reasonable commercial efforts to resolve the dispute consensually but if they fail to resolve the dispute within 30 days of notice having been given to the Seller of the defect the dispute is to be resolved in accordance with “ Resolution of Disputes”. If Goods are defective the Seller may (at its discretion) replace the Goods at no additional cost to the Buyer. This is the only remedy available to the Buyer in relation to the supply of defective Goods.